FREQUENTLY ASKED QUESTIONS
There are 3 types of tickets for the Forró Douro Festival: The Full Pass ticket gives access to all the workshops and parties (DJ sets and concerts) both afternoon & night of the 4 days of the festival (30 April- 3 May). The Group Pass*, which is basically a Full Pass with a discount if you do your subscription with 10 people (5 leaders + 5 followers). The Party Pass ticket gives access to all the parties (DJ sets and concerts) both afternoon & night of the 4 days of the festival. Accomodation, flights, food or any other costs are of the responsibility of the participant.
*Important note regarding Group Passes: In order for the group to be valid, the registration has to be made with 10 people. Once a group is formed, the price has to be paid in TOTAL and no extra elements can be added.
You can check out the prices of the different types of tickets and lots in the “Tickets” area.
The tickets are not refundable but feel free to sell your ticket to another person. All we need is you to send us an email at email@example.com with the full name and email address of the person you are transferring your ticket to. Forró Douro however, bears no responsibility for exchanges between participants. Important note: The exchange is only valid if the request is made by you, the original owner of the ticket.
No! Each lot of tickets includes a very specific number of tickets and specific dates. Once all of the tickets of one lot are sold-out, we automatically pass to the next lot.
Be on the lookout on our social media (Facebook and Instagram) and website since all of this information is going to be announced there.
You can ask on our official event/on your facebook/ your forró friends if someone is interested in selling their ticket.
In this case, please check your spam folder and see if our email is there. If it is not, please contact us on firstname.lastname@example.org as soon as possible. Upon registration, please make sure you fill in correctly your e-mail address since it is the only way with which we will be able to contact you.
No. Once you register online for a ticket, you will pay in time or receive an email with instructions on how to conclude your payment. You will have 24 hours to complete your registration. After this period has passed, your registration will be cancelled. Reservations are not accepted online or in any other form.
You can follow the normal process of buying a ticket, just put your email address instead of theirs so that you receive the payment instructions! Cool gesture by the way 😉
No. The only types of ticket available online are the Full/Group/Party Passes. Workshops can only be accessed by the Full Pass holders and no individual workshops can be purchased. Tickets for individual parties can only be purchased at the door on the day of each party, they are however subject to availability. If you only want to participate to an individual party, the best you can do is to appear early at the door!
The only way to guarantee your entrance to the parties is to have either a Full/Group/Party Pass. Individual tickets sold at the door as subject to availability. If you only want to participate to an individual party, the best you can do is to appear early at the door!