FREQUENTLY ASKED QUESTIONS
There are 3 types of tickets for the Forró Douro Festival: The Full Pass ticket gives access to all the workshops and parties (dj sets and concerts) both afternoon & night of the 4 days of the festival (25-28 April). The Group Pass*, which is basically a Full Pass with a discount if you do your subscription with a group of at least 10 and max 16 people. The Party Pass ticket gives access to all the parties (dj sets and concerts) both afternoon & night of the 4 days of the festival (25-28 April). Accomodation, flights, food or any other costs are of the responsibility of the participant.
*Important note regarding Group Passes: In order for the group to be valid, the registration has to be made with a minimum of 10 and a maximum of 16 people.
Yes, however individual tickets are available for sale only at the door and they are limited. There is no way to reserve or pre-pay those tickets so we advise you to arrive early!
The tickets are not refundable but feel free to sell your ticket to another person. All we need is you to send us an email at email@example.com with the full name and email address of the person you are transferring your ticket to. Forró Douro however, bears no responsibility for exchanges between participants. Important note: The exchange is only valid if the request is made by you, the original owner of the ticket.
If you want to work as a volunteer at the festival and you were selected, you can sell your ticket to another person. All we need is you to send us an email at firstname.lastname@example.org with the full name and email address of the person you are transferring your ticket to. Forró Douro however, bears no responsibility for exchanges between participants. Important note: The exchange is only valid if the request is made by you, the original owner of the ticket.
No! Each lot of tickets includes a very specific number of tickets and specific dates. Once all of the tickets of one lot are sold-out, we automatically pass to the next lot.
Be on the lookout on our social media (facebook page and instagram) and website since all of this information is going to be announced there.
Ask on our official event/on your facebook/ your forró friends if someone is interested in selling their ticket.
In this case, please check your spam folder and see if our email is there. If it is not, please contact us on email@example.com as much as possible. Upon registration, please make sure you fill in correctly your e-mail address since it is the only way with which we will be able to contact you.
No, once you register online for a ticket, you will receive an email with instructions on how to conclude your payment. You will have a specific number days (depending on the lot/date) to complete your registration. After that number of days have passed, your registration will be cancelled. No reservations are accepted online.
You can follow the normal process of buying a ticket, but if you want it to be a surprise for your friend, just put your email address instead of theirs 😉
The only way to guarantee your entrance to the parties is to have either a Full/Group/Party Pass. Individual tickets sold at the door as subject to availability. If you only want to participate to an individual party, the best you can do is to appear early at the door!
Full/Group/Party Passes are only available online. Please consult the specific dates, deadlines and prices of each lot on our website or social media.
No, the only available tickets of the Festival are Full/Group/Party Pass tickets (online) and individual tickets of each Party (at the door).
No, the classes are only accessible by the Full Pass holders.
No, once a ticket is bought, the only way to change category is to sell yours to someone and buy a new one if they are still available. Please keep in mind that each Pass is subject to availability.